company profile
At DK Innovation, we have dedicated consultants offering a wide range of services encompassing all aspects of CRM from product selection, solution design and implementation. Our consultants can help you identify your CRM requirements and quickly respond to your business needs and deliver a solution in a cost effective manner.
Using experience from dealing with industry leaders such as O2, Infoma plc, SA Telecom, Deutsche Bank and Cegitel we have developed tried and tested processes and strategies.
Our CRM workforce has experience at selecting and managing the implementation of CRM software in global organisations, mid-sized companies and Fortune 500 companies, automating and integrating mission-critical areas of their businesses.
We have worked in many countries in the world developing solutions for differing work cultures and languages together will all the challenges that brings. This experience has been invaluable in ensuring that our CRM consultants relate to your business needs and better understand your requirements, which are of paramount importance to the success of your implementation.
what we offer
We leverage the excellent solutions and technologies of our partners such as Talend and Salesforce.com. We are certified ISV and consulting partners with Salesforce.com and Talend allowing us to provide innovative and effective solutions.
We specialize in offering guidance and advice on the configuration and day to day use of Salesforce products and can provide an unrivaled insight in how to get the best from the applications most critical to business. Our success in business process engineering, process design, bespoke training and database consultancy are all based on a combination of on-site experience and technical certification programmes. This provides the blended environment needed for a successful implementation.